Highway Truck Breakdown Support System

Ashok Leyland wanted a highway breakdown system that enables truck drivers to report a breakdown and get immediate assistance from a nearby dealer. This helps business trucks minimize schedule risks on the go. The client wanted the holistic design of an integrated suite of apps & backend tracking systems – mainly the truck driver app, dealers app, and Ashok Leyland super administrator app to monitor overall activity & resolve critical issues.

User personas:
Truck drivers, Highway automative service partners/dealers, Administrators

User journeys:

Highlights:
Location-aware, map-based user experience, with real-time data & interactions enabled.