Mylocomo – Instant Vehicle Service Assistance App
Problem Statement:
A Startup approached Codewave with a problem statement – Vehicle owners often struggle to find reliable service centers, schedule appointments, and receive timely updates on their vehicle’s servicing. Additionally, on-road breakdowns, such as tire punctures, add to the stress. Workshop professionals also face challenges in efficiently managing appointments, tracking service progress, and communicating with customers, creating a need for a unified solution to simplify vehicle maintenance and servicing.
Solution:
Codewave designed and developed Mylocomo, a comprehensive app designed to simplify vehicle maintenance and provide on-the-go assistance for both consumers and workshop professionals. The app includes features for vehicle owners such as Nearby Service Centers, which provides instant updates on the nearest service centers based on the user’s location, and Appointment Scheduling for easy booking of service appointments through the app. Users can access Reviews and Ratings to make informed decisions, and track the Progress of their Vehicle’s Servicing in real-time.
Breakdown Assistance offers quick solutions for issues like tire punctures, while Emergency Alerts notify users of urgent service needs. For workshop professionals, Mylocomo provides Appointment Management tools to streamline customer schedules, Service Tracking to update and monitor ongoing services, and Customer Communication channels for direct interaction with customers. Additionally, professionals can manage Ratings and Reviews, responding to customer feedback to enhance service quality. This solution bridges the gap between vehicle owners and service providers, making vehicle maintenance more efficient and stress-free.
User Persona:
Vehicle Owners, Workshop Professionals, Service Center Managers
Client:
MyLocomo
Tech Details:
Mobile Application Development, Location-Based Services, Real-Time Tracking, Communication Tools, UX/UI Design
Project Date:
2020
Tags:
#VehicleMaintenance, #MobileApp, #RealTimeTracking, #OnRoadAssistance, #UXUIDesign
