Enhancing Fortis Healthcare: Online Consultation Platform and Website Revamp

Problem Statement:
During the COVID-19 pandemic, many people were hesitant to visit hospitals in person, leading Fortis Healthcare to seek a solution for providing online consultations. Additionally, Fortis needed a revamp of their existing website to improve user experience and accessibility. One key requirement was to introduce a personalized search and menu style that would allow users to easily find and access the services they needed.

Solution:
Codewave provided a comprehensive solution for Fortis Healthcare by integrating an online consultation platform into their existing system. This allowed patients to consult with healthcare professionals from the safety of their homes. The website was also revamped with a focus on enhancing user experience, particularly through the introduction of a personalized search feature and an intuitive menu style. The new menu provided a clear and organized list of services, making it easier for users to navigate and find the information they needed quickly. The redesigned website, combined with the telemedicine solution, ensured that Fortis could continue to deliver high-quality healthcare services during the pandemic while maintaining user engagement and satisfaction.

User Persona:
Patients, Healthcare Professionals, Website Administrators

Client:
Fortis

Tech Details:
Web Development, Telemedicine Integration, UX/UI Design, Personalized Search Features

Project Date:
2020

Tags:
#Telemedicine, #WebDevelopment, #Healthcare, #UXUIDesign, #PersonalizedSearch, #Codewave

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