AI-Driven Business Consultation Chatbot

Problem Statement:
Client wanted to open greater access to experts in management consulting, business transformation, and startup advisory for entrepreneurs and business leaders struggling. They needed an AI-driven digital clone of experts, to make expert-level advice available 24/7 to entrepreneurs and business leaders for immediate guidance. The challenge was to train the AI bot using the expert’s content (PDFs, videos, blogs) to provide accurate and relevant insights, with a free consultation model and a premium personalized service offering.

Solution:
Codewave conceptualized, designed, and developed an AI bot that serves as a digital clone of the expert, providing business consulting and advisory services. The AI bot was trained using the expert’s content library, including PDFs, videos, and blogs, to simulate the expert’s communication style and knowledge. The Natural Language Processing (NLP) capabilities ensure that the bot understands and responds to user queries in a conversational, expert-like manner.

Entrepreneurs and business leaders can access the bot 24/7 for free consultations, while more personalized and in-depth services are available for a fee. The AI-driven solution provides timely guidance, helping users make informed decisions, improve business strategies, and receive ongoing support without the need for in-person consultations.

Key features include:
AI-Powered Chat: Entrepreneurs can chat with an AI bot that understands their issues and provides immediate assistance.
Expert Recommendations: The AI suggests experts who can help with specific business problems.
Scheduling: Easy setup for conversations, calls, and appointments with recommended experts.
Integrated Communication: Options for in-app messaging, voice calls, and video meetings with consultants.

User personas:
Entrepreneurs: Business owners and startups seeking reliable and quick expert advice for various business challenges.
Small Business Owners: Individuals running small businesses who need affordable and accessible consulting services.

Client:
Team Evise

Tech Details:
Platform: Mobile (iOS & Android)
Technology Stack: AI and NLP (Natural Language Processing) for chatbot, React Native, Node.js, Firebase, AWS
Features: AI-driven chat, expert recommendations, appointment scheduling, integrated communication tools

Project Date:
2023

Tags:
AI Chatbot, Business Consultation, Expert Advice, NLP, Appointment Scheduling, Entrepreneur Support, Small Business Assistance, AI-Driven Solutions